Frequently Asked Question (FAQ'S)


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How do I create an account on the sports slots booking app?
To create an account, download the app from the respective app store, open it, and sign up with your register phone number with sports club and get OTP. Add OTP into the field and then done.
How can I book a sports slot at a club using the app?
Navigate through the app to find your sports clubs, select your preferred club, choose the desired date and time slot, and complete the booking process as guided.
Can I cancel or modify a booking through the app?
Yes, in most cases, you should be able to cancel or modify your booking through the app. Look for the 'My Bookings' or 'Upcoming' section to manage your bookings.
Are there any fees associated with using the app for bookings?
The app itself might be free to use, but some sports clubs could have booking fees or charges for certain services. Check the club's details or terms within the app for any associated costs.
What happens if I miss my booked slot?
Missing a booked slot might result in forfeiture of the payment made. It's advisable to check the club's policy regarding missed bookings and potential rescheduling options.
How secure is my payment information within the app?
The app likely uses secure encryption methods to protect your payment information. However, it's recommended to use secure networks and avoid sharing sensitive data to enhance security further.
Can I view my booking history on the app?
Yes, the app usually maintains a history of your past bookings. Look for the 'Booking History' or 'Past Reservations' section within your account profile.
What sports facilities or activities can I book through the app?
The app should provide information about various sports clubs offering a range of activities such as tennis, swimming, gym sessions, classes, etc. Explore the app to discover available options.
Is there a customer support service available through the app?
Yes, the app often provides customer support through chat, email, or phone. Look for the 'Help' or 'Support' section within the app for assistance with any queries or issues.
How far in advance can I book a sports slot through the app?
Booking availability might vary among clubs. Generally, you can book slots ranging from a few days to several weeks in advance, depending on the club's policies and availability.
Is there a refund available for cancellations or missed bookings?
No, for more detailed information regarding refunds or any queries related to cancellations and missed bookings, please contact the specific sports club directly. They will provide further assistance and information regarding their refund policies.

These FAQs should offer users guidance on various aspects of using the sports slots booking app at different sports clubs, apart from just refund-related inquiries.